Privacy policy for garden care enquiries

This policy explains how we handle personal data submitted through service requests and enquiries. We collect only the information required to schedule a visit and provide the requested service.

What we collect

Name, email address, and selected service details. Optional notes are used to understand access, garden size, or timing preferences.

How we use data

We use your details to respond to requests, schedule visits, and provide service updates. Data is not sold or shared with unrelated third parties.

Retention

Enquiry data is retained for up to 12 months after the last contact unless required for ongoing service delivery or legal compliance.

Your rights

You may request access, corrections, or deletion by emailing [email protected]. We respond within a reasonable timeframe.